IT Trenches

Aug 12 2009   4:01PM GMT

Improve IT service levels at little or no cost – Microsoft’s Spotlight on Costs



Posted by: Troy Tate
Tags:
best practices
cost reduction
cost savings
infrastructure management
Service Level Agreement
sla
technology services

Microsoft has released a video & whitepaper series on optimizing an organization’s core infrastructure. This series reviews 31 best practices that can improve IT service levels at little or no cost. It seems to me that the series is obviously Microsoft solution-centric but the series may still be of use to your organization. Take some time and at least look through the 29 page whitepaper and see if the suggestions will help improve the top or bottom line at your organization.

How about leaving some tips or feedback here for other ITKE readers. Let us know what works and what didn’t in your organizations to improve service levels and/or reduce costs.

Thanks for reading & let’s continue to be good network citizens.

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