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IT support


September 10, 2008  3:21 PM

[TLBAT] Intranet : The home page



Posted by: alessandro.panzetta
Active Server Pages, Admin tools, Bandwidth, Database, Intranet, Intranet portal, IT support

In this post I'll present the home page and will explain how this works….so let's play J First in order to have this working we need a file called adovbs.inc that can be

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August 29, 2008  1:11 PM

[TLBAT] Intranet: The database behind



Posted by: alessandro.panzetta
Active Server Pages, Bandwidth, Database, Intranet, Intranet portal, IT support, Security, self-service

As described in the last post, the Download Center relies on a Microsoft Access database that will be described in this post. So, first create a new MSAccess database and then create a table called "Packages" like the following:


August 28, 2008  7:01 AM

[TLBAT] Intranet: The concept behind it



Posted by: alessandro.panzetta
Active Server Pages, Admin tools, Database, Intranet, IT support

In this post I'll explain how our Download Center will be constructed, how it works and what's the idea behind it. The Download Center is a project I developed in the past for a company where I worked for; this project was a part of another part of the project that had two main goals: first I...


July 31, 2008  3:34 PM

[TLBAT] Intranet: Enumerate client computer groups and their members



Posted by: alessandro.panzetta
Active Server Pages, Intranet portal, IT support, self-service

So here we are…on the field :) This is just a soft start, in this page we will create a page that shows the groups on the client computer that is surfing the ASP page and their relative members. First we need to understand that this will work only in an environment where the...


July 30, 2008  7:44 AM

[TLBAT] Let’s start our self-service Intranet section



Posted by: alessandro.panzetta
Active Server Pages, ASP, Intranet, IT support, self-service

In order to create our intranet section where the users will be able to obtain information about the user account, the groups they belong to and so on we will use ASP (Active Server Pages) and VBScript. First we need that the Internet Information Server (IIS) is installed on the server that will...


July 25, 2008  6:55 AM

[TLBAT] User’s home page



Posted by: alessandro.panzetta
Active Server Pages, ASP, Intranet portal, IT support, self-service

In a previous company I had a project that aimed at improving the relationship between IT and the rest of the world (the Users!) because at the moment when I started the project most of the employees thought that IT was spending too much with no visible benefit for the company. The project was a...


July 22, 2008  7:40 AM

It’s all about methodology



Posted by: alessandro.panzetta
IT support, Method, methodology, problem solving

It doesn't matter if you're trying to understand why the server has EventID XXXX in the system log, it doesn't matter if you are trying to identify what process is somesowftware.exe that is crunching your memory, it doesn't even matter if you're trying to understand what the user on the...


July 14, 2008  7:18 AM

[TLBAT] System Information for Windows a.k.a. SIW



Posted by: alessandro.panzetta
Admin tools, IT support, SIW, System Information

Whenever I need a great tool that can display tons of useful information on a Windows based computer this is the tool I use: System Information for Windows! A lot of information well organized in folders by pertinence and...


July 9, 2008  5:03 AM

[TLBAT] Anti-malware tools



Posted by: alessandro.panzetta
AVG, BHO (Browser Helper Object), HiJackThis, IT support, malware, SpyBot, spyware, virus

Hello folks, continuing on the path to save our low budget a matter that has to be faced is the detection and removal of virus, malware and spyware. I normally tend to use professional tools for these delicate matters because of several considerations: when you BUY software you also have...


July 3, 2008  4:14 PM

Organize your thoughts!



Posted by: alessandro.panzetta
IT support, Mind organizer, Organization

Projects, ideas, ToDos and so on… lots of stuff to remember and organize in your mind. It may sometimes end that your stuffs mess up and there's a big chaos…don't worry there's a geek solution to this and this is called TheBrain! I used...


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