If it has a plug, it's IT stuff

May 15 2008   12:14PM GMT

Welcome!!



Posted by: alessandro.panzetta
Tags:
IT support

This is not a post for those IT guys in the big companies where in the IT Department you have Db Admin, Network Admin, Security Admin, Helpdesk with 1st 2nd and 3rd level and so on; this is a blog for those IT guys who do all of these jobs AT THE SAME TIME!!!

I’ve been working in IT teams in worldwide firms and I have been assigned to several jobs that, case be case, were just one of the above mentioned…now, after a move to southern part of the country, I’m in the situation where my “customers” think that “If it has a plug, it’s IT stuff!”.

How many times you are a System Administrator and are providing support for a cluster for a terminal servers farm are requested to explain to an user how to change his/her password?
How many times you are a DB Admin and are requested to help the huberleetonebilliondollarspermonthplusbenefitsandstockoptions Sales Manager to sort data in an Excel row?
How many times you having your coffee after you spent your night restoring a dead AD server and someone jumps in “Hey, I bought this new mobile, how can I do…?

This blog is for you guys!

Despite of the humoristic nature of this blog, here you will also find some day-by-day tricks, script examples, code snippets and suggestions to accomplish to a variety of tasks you’ve been assigned to.

I hope that the day in which you’ll be assigned to the job function you prefer comes soon…meanwhile read here.

SELECT * FROM USERS WHERE CLUE > 0
> 0 rows returned

(as seen on a ThinkGeek t-shirt)

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