The ranting of an IT Professional » svga http://itknowledgeexchange.techtarget.com/it-rant Mon, 19 Sep 2011 18:30:04 +0000 en-US hourly 1 VM’s black screen after migration to hardware version 7 http://itknowledgeexchange.techtarget.com/it-rant/vms-black-screen-after-migration-to-hardware-version-7/ http://itknowledgeexchange.techtarget.com/it-rant/vms-black-screen-after-migration-to-hardware-version-7/#comments Mon, 28 Feb 2011 19:21:43 +0000 Jason Tramer http://itknowledgeexchange.techtarget.com/it-rant/vms-black-screen-after-migration-to-hardware-version-7/ Had this issue recently with vSphere. I upgraded a VM to hardware version 7 and rebooted. It showed it rebooted but once it passed the windows splash screen it went to a black screen in the console. I was also unable to ping or RDP to the server. After rebooting it and finding the same thing, I booted into safe mode which worked ok. I wanted to reinstall VMWare tools but sadly Windows Installer does not work in Safe Mode.

I went into Device Manager and found a yellow exclamation on the NIC driver but the display driver showed fine (WDDM driver). I uninstalled and reinstalled both. The NIC driver reloaded as the same driver but showing no warning, the Display driver reloaded with a different driver, the VMWare SVGA II driver. After booting into normal Windows mode, everything was fine.

Quite the headache though

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