The ranting of an IT Professional » Office 365 http://itknowledgeexchange.techtarget.com/it-rant Mon, 19 Sep 2011 18:30:04 +0000 en-US hourly 1 Microsoft offers SLA’s with Office 365 http://itknowledgeexchange.techtarget.com/it-rant/microsoft-offers-slas-with-the-office-365/ http://itknowledgeexchange.techtarget.com/it-rant/microsoft-offers-slas-with-the-office-365/#comments Thu, 30 Jun 2011 15:18:24 +0000 Jason Tramer http://itknowledgeexchange.techtarget.com/it-rant/microsoft-offers-slas-with-the-office-365/ http://www.theregister.co.uk/2011/06/30/microsoft_cloud_uptime/

Good news here. One of the primary concerns about cloud services is that you are completely beholden to the outages of the provider and have no method of really knowing what the issue was and if it will occur again.

“Under the service level agreement, customers receive 25 per cent off their monthly payment if uptime falls below 99.9 per cent to 99 per cent, half of the sum back if it falls below 99 per cent and a complete refund for anything under 95 per cent.”

]]> http://itknowledgeexchange.techtarget.com/it-rant/microsoft-offers-slas-with-the-office-365/feed/ 0 Microsoft Office 365 http://itknowledgeexchange.techtarget.com/it-rant/microsoft-office-365/ http://itknowledgeexchange.techtarget.com/it-rant/microsoft-office-365/#comments Thu, 30 Jun 2011 15:15:21 +0000 Jason Tramer http://itknowledgeexchange.techtarget.com/it-rant/microsoft-office-365/ I am very excited about the Microsoft office 365 offering. At 7 dollars a month you get Exchange mailbox, Sharepoint site, Lync client and way more. I think you would be hard pressed to find this many services at this kind of price pretty much anywhere.

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