Citrix

Giving administrators access to Citrix auto-created printers

Here is a citrix article I used recently:

 http://support.citrix.com/article/ctx108…

This specifies a reg hack which will allow administrators to administer tthe citrix client created printers. We also found that it resolved an issue where users were occasionally getting access right errors to their own printers.

There is no Citrix XenApp server configured on the specified address

I am not by any means a guru with Citrix Xen App so as this was passed onto me, hopefully it will help some of you. I set up Citrix with Web interface. The web interface worked internally but not externally (using a NAT rule on the firewall). They get the log in screen and can see the app’s but opening any yields the error message “There is no Citrix XenApp server configured on the specified address.

Two step process to fix this. The first is using the altaddr command.

Syntax is “altaddr /server: *citrix server name* /set  *internal ip*   *external ip*

From there all you have to do is go into the citrix access management console, and configure the client access managment section. Go into the DMZ settings and change the default connection to “Alternate” and add each direct connection needed.

Getting non-supported printers to work with Citrix Print Manager

As a general rule I quite like the Citrix Print manager, overall it does it’s job quite well and I think it supports a diverse group of printers. What I don’t like is when some people buy the crappiest, cheapest printers imaginable and then get angry at me when they don’t work with Citrix, particularly when they have had this issue before and I sent them the approved printers list and this printer isn’t on it. So for those times when “Buy a better printer” isn’t an appropriate response, here is the best solution I have.

Set the printer up as a network printer (buy the absolute cheapest usb print server if you have to), and then create a startup script to map LPT1 to the network share.

net use lpt1: \\servername\printername

Create a new printer using the HP LJ 1100 driver and assign it to print to LPT1. Rename the printer to something the user will associate with to his printer.

It’s quick and dirty but it works.

Citrix Print Manager service hanging

I have been seeing this issue alot lately. Citrix Print manager service stops working properly so you go to restart the service and the service hangs. You end up having to kill the process CPSVC.EXE, then restart the spooler service and then start the Citrix Print Manager service. It’s really obnoxious but at least it’s a relatively quick fix to get it working. If this happens alot it can be resolved permanently by Citrix hot fix PSE400W2K3022.