The ranting of an IT Professional

Jun 30 2011   3:18PM GMT

Microsoft offers SLA’s with Office 365

Jason Tramer Jason Tramer Profile: Jason Tramer

http://www.theregister.co.uk/2011/06/30/microsoft_cloud_uptime/

Good news here. One of the primary concerns about cloud services is that you are completely beholden to the outages of the provider and have no method of really knowing what the issue was and if it will occur again.

“Under the service level agreement, customers receive 25 per cent off their monthly payment if uptime falls below 99.9 per cent to 99 per cent, half of the sum back if it falls below 99 per cent and a complete refund for anything under 95 per cent.”

 Comment on this Post

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when other members comment.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to: