The ranting of an IT Professional

Jun 27 2011   6:35PM GMT

Lync 2010: A review

Jason Tramer Jason Tramer Profile: Jason Tramer

If you read my blog regularly you will probably have noticed that my last few articles have been fixes for installing Lync 2010.

Aside from the obvious observation that I must be installing Lync 2010 and running into issues I wanted to speak a little about the reason I am installing Lync and what I have found so far.

So long time readers may recall that a while back I got my CCVP (Cisco certified Voice Professional) certification and since then I have been working with Cisco’s Unified Communications offerings. While I do like Cisco’s UC products I am always keeping me eye out on whats new in the market. Not that Lync is particularly new as it is just an extension of MS’s OCS server offering but it has been re-branded and expanded to be a more complete UC offering.

So how does it fair? Well pretty good actually. It’s definitely a younger product and lacks the maturity and robustness of some of the other UC products on the market. It definitely lacks some of the advanced telephony features that some businesses (particularly call centre’s) might need. Still the IM and video conferencing pieces seem quite nice, made all the more attractive by the prospect of some type of skype integration in a future revision.

Too early to say really how well Lync will do, but I am excited enough to want to demo it to find out, and I encourage others to do the same!

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