There are times when I want to yell at my client’s to just bite the bullet and invest in their own mail server vs using POP mail through their ISP, their are so many tangible benefits but I would have to say that the breaking point for me is when ISP pop mail is used in conjunction with a MFP scan to email functionality.
I love the functionality of most MFP’s scan to email ability. Pop in your doc, hit scan, and when you get back to your desk there is an email sitting in your mailbox with a new crisp PDF file of your document. Lot’s of other people love this functionality too and yet drawing the correlation between “why I can’t scan 10 pages of diagrams” and “you have a pop email account through your ISP what restricts your outgoing mail size” seems not to register with many. What is so hard to understand here? This doesn’t function by magic, it’s an attachment in an email and governed by the same rules. Yet when I explain this I am constantly beset by blank stares. Sigh.