The ranting of an IT Professional

Apr 6 2011   6:45PM GMT

“Error 692: Hardware Failure in the Modem” Error Message When You Dial an RAS Server

Jason Tramer Jason Tramer Profile: Jason Tramer

Part of troubleshooting RAS (PPTP and L2TP) VPN connections is constantly tweaking your settings (both client and server) and reconnecting. This becomes a complete pain when Windows 7 decides its sick of trying and just starts generating a error 692, forcing you to reboot before you can try connecting again.

Finally after endless reboots I found a Microsoft hotfix which addresses this:

Download here:

http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=980399&kbln=en-us

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