Comments on: The Human Side of IT: Softly Practice the Softest of Skills http://itknowledgeexchange.techtarget.com/it-jobs/the-human-side-of-it-softly-practice-the-softest-of-skills/ Wed, 25 Nov 2009 06:04:48 +0000 http://wordpress.org/?v=2.6.2 By: Edtittel http://itknowledgeexchange.techtarget.com/it-jobs/the-human-side-of-it-softly-practice-the-softest-of-skills/#comment-25 Edtittel Fri, 21 Nov 2008 21:21:47 +0000 http://itknowledgeexchange.techtarget.com/it-jobs/the-human-side-of-it-softly-practice-the-softest-of-skills/#comment-25 Dear SuzMonster: As always, thanks for sharing your thoughts and experiences. All of the strategies you mention work pretty well with my four-year-old, too. And now that I think about it, all of us--especially techies (including myself)--have rather more than less in common with most four-year-olds than we might like to admit freely and fairly. Thanks again, --Ed-- Dear SuzMonster:

As always, thanks for sharing your thoughts and experiences. All of the strategies you mention work pretty well with my four-year-old, too. And now that I think about it, all of us–especially techies (including myself)–have rather more than less in common with most four-year-olds than we might like to admit freely and fairly.

Thanks again,
–Ed–

]]> By: Suzmonster http://itknowledgeexchange.techtarget.com/it-jobs/the-human-side-of-it-softly-practice-the-softest-of-skills/#comment-24 Suzmonster Wed, 19 Nov 2008 19:03:35 +0000 http://itknowledgeexchange.techtarget.com/it-jobs/the-human-side-of-it-softly-practice-the-softest-of-skills/#comment-24 It's amazing what the power of uncrossed legs, upturned palms, soft facial muscles, and direct eye contact can do for a tense situation. I go as far as to monitor my head nodding, tilting, and affirming vocalizations as well. I advise techies to think of soft skills like a live RPG where your skills are built with every encounter. It's difficult sometimes, but worth the effort. It’s amazing what the power of uncrossed legs, upturned palms, soft facial muscles, and direct eye contact can do for a tense situation. I go as far as to monitor my head nodding, tilting, and affirming vocalizations as well.

I advise techies to think of soft skills like a live RPG where your skills are built with every encounter. It’s difficult sometimes, but worth the effort.

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