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August 3, 2009 9:10 PM
Posted by: MarkHolt
3rd shift, data center, Data Center Jobs, deadheads, night and weekend support calls
Onward Through The Fog…of Support Calls
Posted by: MarkHolt
“Mark! “ “You still there?” My eyes snapped open. The floor was sideways in my view, the phone lying a foot away, voices coming from the speaker. It was 2 am; I’d fallen asleep at home, on the floor, while the tech team was hard at work...




