October 4, 2012 12:24 AM
Posted by: Robert Davis
BYOD,
Configuration Management,
Distributed Platforms,
ICT,
Information Assets Protection,
Information Security,
IT Architecture,
IT Configuration,
IT Infrastructure,
Physical Security,
QoS,
Risk Management,
Service DeliveryMessage fragmentation as an access control
In computer networking, fragmentation is the communication of a message one parcel at a time. The central computer technology, for example, might only accept one byte of a message in each communication with the sending device. To obtain...
September 29, 2012 12:00 AM
Posted by: Robert Davis
BYOD,
Configuration Management,
Distributed Platforms,
ICT,
Information Assets Protection,
Information Security,
IT Architecture,
IT Configuration,
IT Infrastructure,
Physical Security,
QoS,
Risk Management,
Service DeliveryControl over access to communication devices may not be effective in an online infrastructure unless access to the employed communication configuration is also restricted. Yet, many online...
September 26, 2012 11:58 PM
Posted by: Robert Davis
Access Controls,
BYOD,
Configuration Management,
Distributed Platforms,
ICT,
Information and Communication Technology,
Information Security,
IT Architecture,
IT Configuration,
IT Infrastructure,
Physical Security,
QoS,
Risk Management,
Service Delivery
Access to communication devices should be restricted by physical security access controls. As a particular, access to the communication devices should be restricted in much the...
November 16, 2010 12:03 AM
Posted by: Robert Davis
Cloud Computing,
Critical Success Factors,
CSF,
IT Service Delivery,
IT Support,
ITSM,
Key Performance Indicators,
KPI,
OLA,
Operational Level Agreement,
QoS,
Quality of Service,
Service Level Agreement,
Service Level Management,
Service Level Requirements,
SLA,
SLM,
SLRGenerally, cloud computing clients do not own the physical infrastructure, logical infrastructure or applications accessed by authorized personnel. Instead, clients avoid capital expenditures through leasing usage from...
November 12, 2010 4:52 AM
Posted by: Robert Davis
Cloud Computing,
Critical Success Factors,
CSF,
IT Service Delivery,
IT Support,
ITSM,
Key Performance Indicators,
KPI,
OLA,
Operational Level Agreement,
QoS,
Quality of Service,
Service Level Agreement,
Service Level Management,
Service Level Requirements,
SLA,
SLM,
SLRCommercial cloud computing vendors are expected to meet achievable QoS requirements, and if the entity is vigilant, sign legally binding SLAs promoting expectation fulfillment. To ensure effective SLAs, OLAs must be defined and developed prior to deploying any cloud computing...
November 8, 2010 8:32 PM
Posted by: Robert Davis
Cloud Computing,
Critical Success Factors,
CSF,
IT Service Delivery,
IT Support,
ITSM,
Key Performance Indicators,
KPI,
OLA,
Operational Level Agreement,
QoS,
Quality of Service,
Service Level Agreement,
Service Level Management,
Service Level Requirements,
SLA,
SLM,
SLRSLR recording dictates identifying performance as well as capacity requirements and placing them in a SLM registry. These SLRs can encompass:
November 4, 2010 5:13 PM
Posted by: Robert Davis
Cloud Computing,
Critical Success Factors,
CSF,
IT Service Delivery,
IT Support,
ITSM,
Key Performance Indicators,
KPI,
OLA,
Operational Level Agreement,
QoS,
Quality of Service,
Service Level Agreement,
Service Level Management,
Service Level Requirements,
SLA,
SLM,
SLRTo enable SLM, customers as well as internal and external suppliers should be identified and managed. For most service providers, cloud computing infrastructure consists of services delivered through central sites utilizing configured...
November 1, 2010 5:39 PM
Posted by: Robert Davis
Cloud Computing,
Critical Success Factors,
CSF,
IT Service Delivery,
IT Support,
ITSM,
Key Performance Indicators,
KPI,
QoS,
Quality of Service,
Service Level Agreement,
Service Level Management,
SLA,
SLMSLM can be considered QoS monitoring and management based on key performance indicators (KPIs). QoS KPIs can range from generic...
