IT Governance, Risk, and Compliance:

Organizational Structure

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August 7, 2012  5:48 PM

Are Organizations Potentially Falling Short?



Posted by: Robert Davis
Accountability, Accounting, Application Portfolio Management, Asset Management, Audit Assurance, Audit Committee, Certified Information Systems Auditor, Change Control, Change Management, Control Processes, Decision Making, Enterprise Governance, ERP, Fiduciary Responsibility, Governance Tree, IT Governanace, Life Cycle Management, Organizational Structure, Project Management, Risk Management, Value Delivery

Current events posted by various news outlets, including Fox News, the Wall Street Journal, Forbes and Yahoo.com, concerning Knight Capital’s financial debacle, present some very serious allegations regarding managerial due diligence during system development...

June 12, 2012  9:46 PM

What Every IT Manager Should Know About Service Delivery and Support – Part XII



Posted by: Robert Davis
Audit, COBIT, Control Environment, Control Methods, Ethics, Human Resources, Infrastructure, Integrity, ISACA, ISO, IT Audit, ITSM, Organizational Structure, Service Delivery, Systems

Audit professionals have a significant role in supporting an adequate control environment when providing contributions to strategic, tactical, and operational value through governance improvement recommendations. Consistent with entity oversight responsibilities, board of directors should insist...


June 8, 2012  10:32 PM

What Every IT Manager Should Know About Service Delivery and Support – Part XI



Posted by: Robert Davis
COBIT, Control Environment, Control Methods, Ethics, Human Resources, Infrastructure, Integrity, ISACA, ISO, ITSM, Organizational Structure, Service Delivery, Systems

Foundationally, the IT control environment should assist in enabling the governing body, management and all other staff in providing reasonable assurance regarding achievement of the following general objectives:  Operational Efficiency  Operational Effectiveness  Operational...


June 5, 2012  9:55 PM

What Every IT Manager Should Know About Service Delivery and Support – Part X



Posted by: Robert Davis
COBIT, Control Environment, Control Methods, Ethics, Human Resources, Infrastructure, Integrity, ISACA, ISO, ITSM, Organizational Structure, Service Delivery, Systems

Management’s control methods over compliance with laws and regulations should ensure appropriate measures are deployed to ascertain whether entity personnel understand implemented governance practices, and governance processes are being...


June 1, 2012  9:54 PM

What Every IT Manager Should Know About Service Delivery and Support – Part IX



Posted by: Robert Davis
COBIT, Control Environment, Ethics, Human Resources, Infrastructure, Integrity, ISACA, ISO, ITSM, Organizational Structure, Service Delivery, Systems

Human resources policies are definite courses or methods of action selected by management from alternatives, considering the environment, that guide as well as determine present and future employment decisions. For example, training policies that communicate prospective roles and...


May 29, 2012  10:55 PM

What Every IT Manager Should Know About Service Delivery and Support – Part VIII



Posted by: Robert Davis
COBIT, Control Environment, Ethics, Infrastructure, Integrity, ISACA, ISO, ITSM, Organizational Structure, Service Delivery, Systems

Knowledge management activities and initiatives enable competence. Commitment to competence is required to ensure adequate leadership and workmanship when engaged in entity endeavors. Therefore, well qualified,...


May 25, 2012  9:20 PM

What Every IT Manager Should Know About Service Delivery and Support – Part VII



Posted by: Robert Davis
COBIT, Control Environment, Ethics, Infrastructure, Integrity, ISACA, ISO, ITSM, Organizational Structure, Service Delivery, Systems

Authority is the power or right to give commands, enforce obedience, take action, or make final decisions. How operating activities are assigned as well as how reporting relationships and authorization hierarchies are established reflect authority status. Managerial authority...


May 22, 2012  9:46 PM

What Every IT Manager Should Know About Service Delivery and Support – Part VI



Posted by: Robert Davis
COBIT, Control Environment, Ethics, Infrastructure, Integrity, ISACA, ISO, ITSM, Organizational Structure, Service Delivery, Systems

An entity’s organizational structure provides the framework within which its activities for achieving entity-wide objectives are planned, executed, controlled, and reviewed. An entity should develop an


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