IT Governance, Risk, and Compliance:



May 15, 2012  10:28 PM

What Every IT Manager Should Know About Service Delivery and Support – Part IV

Posted by: Robert Davis
COBIT, Control Environment, Ethics, Infrastructure, Integrity, ISO, ITSM, Murdoch, Service Delivery, Systems

Management’s philosophy encompasses a broad range of beliefs, concepts, and attitudes that have a significant impact not only on the entity’s basic policies, but also on determining the entity’s culture. Management’s beliefs are the focal point for directing activities. ...


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