Home > IT Blogs > IT Governance, Risk, and Compliance/

IT Governance, Risk, and Compliance:

ITSM

1234567
April 22, 2010  6:34 PM

Achieving Not-for-profit Organizational Objectives through IT Governance Deployment – Part V



Posted by: Robert Davis
COBIT, Control Objectives, Control Objectives for Information and related Technology, E-Governance, Educational Institutions, Enterprise Governance, Entity Governance, Governance Tree, Government Agencies, ICT, Information and Communication Technology, Information Systems Audit and Control Association, ISACA, IT Governance Institute, IT Infrastructure Library, IT Service Management, ITG, ITGI, ITSM, Non-profit, Not-for-profit, Organizational Formation, Service Delivery, Value Delivery, Value Realization

Regarding supplemental value delivery design and development assistance, the Davis’ ‘Governance Tree’ offers a conceptual frame of reference for defining IT governance practices from an information and communication perspective; therefore enabling...

  Bookmark and Share     0 Comments     RSS Feed     Email a friend

April 19, 2010  7:14 PM

Achieving Not-for-profit Organizational Objectives through IT Governance Deployment – Part IV



Posted by: Robert Davis
COBIT, E-Governance, Enterprise Governance, Entity Governance, Governance Tree, Government Agencies, ICT, Information Systems Audit and Control Association, ISACA, ITG, ITGI, ITSM, Non-profit, Not-for-profit, Service Delivery, Value Delivery

Through misinterpretation of framework applicability, there is a widespread belief that effective IT governance can only be deployed within for-profit entities. Furthermore, when discussing not-for-profit institutions, IT governance is often used interchangeably with terms with...

  Bookmark and Share     0 Comments     RSS Feed     Email a friend

April 14, 2009  1:08 AM

Measuring Performance – Part IV



Posted by: Robert Davis
CE, Control Environment, Information Security Governance, Information Security Management, ISSM, IT Security Program, ITSM, Key Performance Indicators, KPI, Safeguarding Investments, Service Delivery and Support, Service Level Agreement, Service Management, SLA

Selective measurement utility is realized when a critical few indicators permit accurate and timely information for decision-making and, by extension, appropriate information assets protection....

  Bookmark and Share     0 Comments     RSS Feed     Email a friend

April 9, 2009  7:10 PM

Measuring Performance – Part III



Posted by: Robert Davis
CE, Control Environment, Information Security Governance, Information Security Management, ISSM, IT Security Program, ITSM, Key Performance Indicators, KPI, Safeguarding Investments, Service Delivery and Support, Service Level Agreement, Service Management, SLA

IT security maturity modeling can measure the established control environment and controls within processes. Typically, the defined maturity modeling scale addresses entity-centric processes from an ad hoc...

  Bookmark and Share     0 Comments     RSS Feed     Email a friend

April 6, 2009  8:15 PM

Measuring Performance – Part II



Posted by: Robert Davis
Information Security Governance, Information Security Management, ISSM, IT Security Program, ITSM, Key Performance Indicators, KPI, Safeguarding Investments, Service Delivery and Support, Service Level Agreement, Service Management, SLA

Financially-related information is generated to establish cost-oriented steering towards achieving entity-centric objectives and goals. Generally, aggressive expenses administration and accurate costs redistribution improve financial resources availability. However, the IT security financial...

  Bookmark and Share     0 Comments     RSS Feed     Email a friend

April 3, 2009  7:22 PM

Measuring Performance – Part I



Posted by: Robert Davis
Information Security Governance, Information Security Management, ISSM, IT Security Program, ITSM, Key Performance Indicators, KPI, Safeguarding Investments, Service Delivery and Support, Service Level Agreement, Service Management, SLA

Though IT security service management can include a plethora of indicators, adequate service value measurement is not demonstrated in the sheer number of indicators considered. Practical IT security service delivery and support utilization...

  Bookmark and Share     0 Comments     RSS Feed     Email a friend

1234567