July 22, 2011 5:35 PM
Posted by: Robert Davis
Backup,
BCM,
BCP,
Business Continuity,
Crisis Management,
Disaster Recovery,
DRP,
Information Security Governance,
Information Security Service Management,
Information Technology Service Management,
ISG,
ISSM,
ITSM,
Service Delivery,
Service Disruption,
Threat ManagementThrough establishment and deployment of an emergency management program, top-level personnel can send a clear message to everyone in the entity that business continuity and disaster recovery control...
July 19, 2011 8:04 PM
Posted by: Robert Davis
Backup,
BCM,
BCP,
Business Continuity,
Crisis Management,
Disaster Recovery,
DRP,
Information Security Governance,
Information Security Service Management,
Information Technology Service Management,
ISG,
ISSM,
ITSM,
Service Delivery,
Service Disruption,
Threat ManagementConsidering the interconnectivity of national economies through computer networks, entities are more vulnerable than ever to the possibility of technical difficulties disrupting business at any point in the communication chain. From flood or fire to computer-virus or denial-of-service, disasters...
July 15, 2011 2:44 AM
Posted by: Robert Davis
Backup,
BCM,
BCP,
Business Continuity,
Crisis Management,
Disaster Recovery,
DRP,
Information Security Governance,
Information Security Service Management,
Information Technology Service Management,
ISG,
ISSM,
ITSM,
Service Delivery,
Service Disruption,
Threat ManagementManagerial concerns normally include: excessive business costs, forgone business opportunities, and potential revenue losses. When a business interruption occurs, restored information assets may affect operational effectiveness and efficiency. ...
July 12, 2011 9:32 PM
Posted by: Robert Davis
Backup,
BCM,
BCP,
Business Continuity,
Crisis Management,
Disaster Recovery,
DRP,
Information Security Governance,
Information Security Service Management,
Information Technology Service Management,
ISG,
ISSM,
ITSM,
Service Delivery,
Service Disruption,
Threat ManagementWhere accepted as a managerial responsibility, an adequate ISG program should have security professionals participating in system life cycle design, acquisition, testing, and maintenance phases to ensure business continuity as well as availability requirements are appropriately incorporated, that...
April 27, 2009 6:25 PM
Posted by: Robert Davis
Continuous Process Improvement,
CPI,
Information Security Governance,
Information Security Infrastructure Management,
Information Security Processes,
Information Security Service Management,
ISG,
ISIM,
ISSM,
IT Security Infrastructure,
IT Security Services,
Key Performance Indicators,
KPI,
Performance Measurement,
Safeguarding InvestmentsPerformance measurement is a control activity. Measurement techniques are the means for effective information security performance monitoring. "Selective measurement utility is realized when a critical few indicators permit accurate and timely information for decision-making and, by extension,...
April 23, 2009 6:41 PM
Posted by: Robert Davis
Continuous Process Improvement,
CPI,
Information Security Governance,
Information Security Infrastructure Management,
Information Security Processes,
Information Security Service Management,
ISG,
ISIM,
ISSM,
IT Security Infrastructure,
IT Security Services,
Performance Measurement,
Safeguarding InvestmentsInformation security service management can include financial and non-financial indicators to enable performance assessments. However, selected indicators must represent a mathematically measurable quality. An adopted KPI should have an...
April 20, 2009 7:42 PM
Posted by: Robert Davis
Continuous Process Improvement,
CPI,
Information Security Governance,
Information Security Infrastructure Management,
Information Security Processes,
Information Security Service Management,
ISG,
ISIM,
ISSM,
IT Security Infrastructure,
IT Security Services,
Safeguarding InvestmentsProcedurally, once information security management has analyzed the entity-centric mission, identified stakeholders, and defined objectives; goals must be established with appropriate performance indicators for status assessments. "Practical information security service delivery and support...
April 17, 2009 5:56 PM
Posted by: Robert Davis
Continuous Process Improvement,
CPI,
Information Security Governance,
Information Security Infrastructure Management,
Information Security Processes,
Information Security Service Management,
ISG,
ISIM,
ISSM,
IT Security Infrastructure,
IT Security ServicesConsidering adamant demands for continuous process improvements, focus on overall information protection and delivery value in terms of enabled services has become a managerial necessity. Information Security Service Management is a set of...
April 14, 2009 1:08 AM
Posted by: Robert Davis
CE,
Control Environment,
Information Security Governance,
Information Security Management,
ISSM,
IT Security Program,
ITSM,
Key Performance Indicators,
KPI,
Safeguarding Investments,
Service Delivery and Support,
Service Level Agreement,
Service Management,
SLASelective measurement utility is realized when a critical few indicators permit accurate and timely information for decision-making and, by extension, appropriate information assets protection....
