June 14, 2010 5:52 PM
Posted by: Robert Davis
Application Software,
Configuration Management,
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Enablement,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Strategic Planning,
Value DeliveryAlmost every type of not-for-profit entity today requires some level of IT enablement. Applying this generally accepted principal, the vendor community and at times IT leadership tend to overstate the value and...
June 10, 2010 5:49 PM
Posted by: Robert Davis
Application Software,
Configuration Management,
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Strategic Planning,
Value DeliveryConsidering IT value attributes, delivery is a simple concept. Either the particular product or service is transferred to the designated recipient or it is not. However, influencing IT delivery is the ‘IT transfer agent’. When...
June 7, 2010 6:01 PM
Posted by: Robert Davis
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Strategic Planning,
Value DeliveryReflective of ISACA’s Val IT framework; value is complex, contextual, and dynamic. Influencing value is individual perception. In regard to entity...
June 3, 2010 7:01 PM
Posted by: Robert Davis
Educational Institutions,
Enterprise Governance,
Governance Tree,
Government Agencies,
ICT,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Strategic Planning,
Value DeliveryAs with links in a metal chain hoisting precious cargo, ensuring appropriate IT tensile strength for the organizational environment is important to achieving entity objectives. Nevertheless, considering that acquiring and maintaining IT resources have costs, IT assets must produce benefits from...
May 31, 2010 8:26 PM
Posted by: Robert Davis
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Strategic Planning,
Value DeliveryStrategic design is generally developed in sequential order -- whether or not management has a formal or informal strategic planning system. To gain an understanding of the processes and to...
May 27, 2010 7:03 PM
Posted by: Robert Davis
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Strategic Planning,
Value DeliveryWhere optimal value to customers is an adopted strategic objective, depending on managerial acumen, IT can create a service advantage when acquired, designed, developed and/or deployed to provide exceptional...
May 24, 2010 5:39 PM
Posted by: Robert Davis
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Strategic Planning,
Value DeliveryControls are the activities increasing certainty that plans are achieving the desired objective. The dispersed nature of IT limits the...
May 20, 2010 4:56 PM
Posted by: Robert Davis
Educational Institutions,
Enterprise Governance,
Entity,
Governance,
Governance Tree,
Government Agencies,
ICT,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Strategic Alignment,
Strategic Planning,
Value DeliveryManagers of not-for-profit organizational formations should continual seek conformation that IT is delivering reliable services supporting the entity’s strategic design for accomplishing adopted objectives. Strategic alignment is ensured when appropriate controls are deployed under an effective...
May 17, 2010 6:36 PM
Posted by: Robert Davis
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Strategic Planning,
Value DeliveryLack of transparency in objectives will lead to uncertainty in planning, structuring, and staffing an entity and in developing an information and communication control system to measure...
