July 9, 2010 5:28 PM
Posted by: Robert Davis
COBIT,
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Architecture,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Risk Assessment,
Risk Management,
Strategic Planning,
Value DeliveryTo adequately govern not-for-profit IT, risk management must be addressed at multiple levels; including entity, project, and service layers.
July 6, 2010 6:10 PM
Posted by: Robert Davis
COBIT,
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Architecture,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Risk Assessment,
Risk Management,
Strategic Planning,
Strategic Risk,
Strategy,
Value DeliveryBy definition, strategy is the skill in managing or planning an approach to achieving an end. It is crucial to accomplishing an entity’s long range plans. Strategy is concerned with controlling the entity’s destiny and achieving stated goals; while planning is a formalized procedure to produce...
July 1, 2010 6:00 PM
Posted by: Robert Davis
COBIT,
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Architecture,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Risk Assessment,
Risk Management,
Strategic Planning,
Value DeliveryCrucial to achieving appropriate not-for-profit performance and conformance equilibrium is consideration of the entity’s strategic mission as well as risk management system. To empower...
June 28, 2010 6:32 PM
Posted by: Robert Davis
COBIT,
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Architecture,
IT Service Delivery,
IT Service Management,
ITG,
ITSDS,
ITSM,
Performance Measurement,
Strategic Planning,
Value DeliveryInasmuch as the cost of maintaining effective and efficient IT and the ability of IT to create strategic advantage when appropriately developed and deployed; having a sound entity IT architecture is vital to effective and efficient not-for-profit...
June 24, 2010 6:04 PM
Posted by: Robert Davis
Change Management,
COBIT,
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Service Management,
ITG,
ITSM,
Non-profit,
Performance Measurement,
Problem Management,
Strategic Planning,
Value DeliveryThere are many components that are required to integrate and deploy effective and efficient IT service delivery. To reduce the possibility of misalignment, management must ensure that there is a clear understanding that value is derived from IT only when IT-enabled investments are managed as a...
June 21, 2010 4:03 PM
Posted by: Robert Davis
Application Software,
COBIT,
Configuration Management,
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Strategic Planning,
Value DeliveryCommonly, value delivery requires appropriate controls. In order to provide enduring IT value delivery controls normally necessitates adopting appropriate objectives. Most control experts...
June 17, 2010 6:44 PM
Posted by: Robert Davis
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Service Level Management,
SLM,
Strategic Planning,
Value Delivery,
Value RealizationKey management practices ensure effective and efficient value delivery. Effective IT value delivery practices recognize there are different categories of investments that must be evaluated and managed...
June 14, 2010 5:52 PM
Posted by: Robert Davis
Application Software,
Configuration Management,
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Enablement,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Strategic Planning,
Value DeliveryAlmost every type of not-for-profit entity today requires some level of IT enablement. Applying this generally accepted principal, the vendor community and at times IT leadership tend to overstate the value and...
June 10, 2010 5:49 PM
Posted by: Robert Davis
Application Software,
Configuration Management,
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Strategic Planning,
Value DeliveryConsidering IT value attributes, delivery is a simple concept. Either the particular product or service is transferred to the designated recipient or it is not. However, influencing IT delivery is the ‘IT transfer agent’. When...