IT Governance, Risk, and Compliance:

CPI

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April 27, 2009  6:25 PM

Measuring Delivery Value – Part IV



Posted by: Robert Davis
Continuous Process Improvement, CPI, Information Security Governance, Information Security Infrastructure Management, Information Security Processes, Information Security Service Management, ISG, ISIM, ISSM, IT Security Infrastructure, IT Security Services, Key Performance Indicators, KPI, Performance Measurement, Safeguarding Investments

Performance measurement is a control activity. Measurement techniques are the means for effective information security performance monitoring. "Selective measurement utility is realized when a critical few indicators permit accurate and timely information for decision-making and, by extension,...

April 23, 2009  6:41 PM

Measuring Delivery Value – Part III



Posted by: Robert Davis
Continuous Process Improvement, CPI, Information Security Governance, Information Security Infrastructure Management, Information Security Processes, Information Security Service Management, ISG, ISIM, ISSM, IT Security Infrastructure, IT Security Services, Performance Measurement, Safeguarding Investments

Information security service management can include financial and non-financial indicators to enable performance assessments. However, selected indicators must represent a mathematically measurable quality. An adopted KPI should have an...


April 20, 2009  7:42 PM

Measuring Delivery Value – Part II



Posted by: Robert Davis
Continuous Process Improvement, CPI, Information Security Governance, Information Security Infrastructure Management, Information Security Processes, Information Security Service Management, ISG, ISIM, ISSM, IT Security Infrastructure, IT Security Services, Safeguarding Investments

Procedurally, once information security management has analyzed the entity-centric mission, identified stakeholders, and defined objectives; goals must be established with appropriate performance indicators for status assessments. "Practical information security service delivery and support...


April 17, 2009  5:56 PM

Measuring Delivery Value – Part I



Posted by: Robert Davis
Continuous Process Improvement, CPI, Information Security Governance, Information Security Infrastructure Management, Information Security Processes, Information Security Service Management, ISG, ISIM, ISSM, IT Security Infrastructure, IT Security Services

Considering adamant demands for continuous process improvements, focus on overall information protection and delivery value in terms of enabled services has become a managerial necessity. Information Security Service Management is a set of...


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