August 23, 2011 8:30 PM
Posted by: Robert Davis
Asset Management,
Availability Management,
Capacity Management,
Change Management,
Configuration Management,
Continuity Management,
Financial Management,
IEC,
Information Security Management,
ISO,
ITSM,
Service Level ManagementAligned with the generally accepted IT value definition; IT service basic principles should deliver appropriate quality, on-time and within-budget, while achieving promised benefits. Where these basic principles are earnestly harmonized, IT service delivery and support benefits...
August 19, 2011 8:15 PM
Posted by: Robert Davis
Asset Management,
Availability Management,
Capacity Management,
Change Management,
Configuration Management,
Continuity Management,
Financial Management,
IEC,
Information Security Management,
ISO,
IT Service Management,
ITG,
ITSM,
Service Level ManagementOnce the ITG stage is reached, IT processes are fully integrated with business processes; thus potentially improving service quality and business agility for achieving...
August 16, 2011 7:55 PM
Posted by: Robert Davis
Asset Management,
Availability Management,
Capacity Management,
Change Management,
Configuration Management,
Continuity Management,
Financial Management,
IEC,
Information Security Management,
ISO,
ITG,
ITIM,
ITSM,
Service Level ManagementAs discussed in IT Service Management and IT Governance: Review, Comparative Analysis and their Impact on Utility Computing, when evolving from technology providers into strategic partners, IT organizational units generally...
August 12, 2011 8:31 PM
Posted by: Robert Davis
Asset Management,
Availability Management,
Capacity Management,
Change Management,
Configuration Management,
Continuity Management,
Financial Management,
IEC,
Information Security Management,
ISO,
Service Level ManagementWith IT applications attempting to support every possible organizational structure and business process, operational simplicity can proportionally diminish or vanish for users. Despite transparency provisions through graphical user interfaces, color diversity and help messages; IT complexity can...
August 9, 2011 7:54 PM
Posted by: Robert Davis
Asset Management,
Availability Management,
Capacity Management,
Change Management,
Configuration Management,
Continuity Management,
Financial Management,
IEC,
Information Security Management,
ISO,
Service Level ManagementConsidering information systems are generally critical to enhancing productivity, it is imperative deployed IT provide availability with service responsiveness meeting user utilization demands. Entity intricacies and IT operational complexities can result in issues that may necessitate speedy and...
August 5, 2011 8:00 PM
Posted by: Robert Davis
Asset Management,
Availability Management,
Capacity Management,
Change Management,
Configuration Management,
Continuity Management,
Financial Management,
IEC,
Information Security Management,
ISO,
Service Level ManagementIT management should pursue satisfactorily serving its customers to enhance information asset value perceptions. For most entity users, IT is a tool to perform routine business processes. As examples, potential IT usage can encompass: transferring or collecting financial instruments, receiving...
August 2, 2011 8:21 PM
Posted by: Robert Davis
Asset Management,
Availability Management,
Capacity Management,
Change Management,
Configuration Management,
Continuity Management,
Financial Management,
IEC,
Information Security Management,
ISO,
Service Level ManagementIn order to deliver adequate IT services, the necessary support processes must be established and functioning consistent with entity-centric service requirements. Abstractively; asset management, configuration management as well as change...
June 21, 2010 4:03 PM
Posted by: Robert Davis
Application Software,
COBIT,
Configuration Management,
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Strategic Planning,
Value DeliveryCommonly, value delivery requires appropriate controls. In order to provide enduring IT value delivery controls normally necessitates adopting appropriate objectives. Most control experts...
June 14, 2010 5:52 PM
Posted by: Robert Davis
Application Software,
Configuration Management,
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Enablement,
IT Service Management,
ITG,
ITSM,
Performance Measurement,
Strategic Planning,
Value DeliveryAlmost every type of not-for-profit entity today requires some level of IT enablement. Applying this generally accepted principal, the vendor community and at times IT leadership tend to overstate the value and...
