August 9, 2011 7:54 PM
Posted by: Robert Davis
Asset Management,
Availability Management,
Capacity Management,
Change Management,
Configuration Management,
Continuity Management,
Financial Management,
IEC,
Information Security Management,
ISO,
Service Level ManagementConsidering information systems are generally critical to enhancing productivity, it is imperative deployed IT provide availability with service responsiveness meeting user utilization demands. Entity intricacies and IT operational complexities can result in issues that may necessitate speedy and...
August 5, 2011 8:00 PM
Posted by: Robert Davis
Asset Management,
Availability Management,
Capacity Management,
Change Management,
Configuration Management,
Continuity Management,
Financial Management,
IEC,
Information Security Management,
ISO,
Service Level ManagementIT management should pursue satisfactorily serving its customers to enhance information asset value perceptions. For most entity users, IT is a tool to perform routine business processes. As examples, potential IT usage can encompass: transferring or collecting financial instruments, receiving...
August 2, 2011 8:21 PM
Posted by: Robert Davis
Asset Management,
Availability Management,
Capacity Management,
Change Management,
Configuration Management,
Continuity Management,
Financial Management,
IEC,
Information Security Management,
ISO,
Service Level ManagementIn order to deliver adequate IT services, the necessary support processes must be established and functioning consistent with entity-centric service requirements. Abstractively; asset management, configuration management as well as change...
June 24, 2010 6:04 PM
Posted by: Robert Davis
Change Management,
COBIT,
Educational Institutions,
Enterprise Governance,
Entity Governance,
Governance Tree,
Government Agencies,
ICT,
IT Service Management,
ITG,
ITSM,
Non-profit,
Performance Measurement,
Problem Management,
Strategic Planning,
Value DeliveryThere are many components that are required to integrate and deploy effective and efficient IT service delivery. To reduce the possibility of misalignment, management must ensure that there is a clear understanding that value is derived from IT only when IT-enabled investments are managed as a...
