IT Governance, Risk, and Compliance

Oct 19 2009   7:12PM GMT

Service Restoration Planning – Part IV

Robert Davis Robert Davis Profile: Robert Davis

Considering information systems are generally critical to enhancing productivity, it is imperative deployed IT provide availability with service responsiveness meeting user utilization demands, even during crisis situations. Entity susceptibility as well as IT operational resiliency impact speedy and systematic redress for fulfilling efficiency, effectiveness, availability, and compliance requirements. Furthermore, neither business nor IT resides within static environments. Thus, environmental dynamics can generate changes altering system activities that require timely response and restoration to ensure continuous service delivery.

Whenever a natural or unnatural disaster strikes, recovering data usually is the top managerial priority for entities. Given the common, advance state of transactional processing dependence on technology, most entities’ will immediately suffer a diminished capacity for achieving operational efficiency goals, if IT is not restored in a timely manner. How expeditiously an entity resumes business processing after a tragedy normally depends on well documented and tested alternative plans for emergencies, and the velocity with which a disaster recovery site can receive back-up media and restore user services.

View Part I of the Service Restoration Planning series here

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