Service Restoration Planning – Part III

Cost effective strategies should be designed to prevent, detect and/or mitigate the impact of potential crises. Reducing system vulnerabilities is typically accomplished by delineating then remediating single as well as combined configuration failure points. Various resources that can contribute to the remediation process should be identified as continuity enablement factors. These resources — including essential personnel (and their roles and responsibilities), information, applications, and infrastructure — should be documented in a plan demonstrating commitment to continuity.

Disaster recovery systems and resources should be perpetually monitored as part of the entity’s operational plans. Beneficially, monitoring designated disaster recovery systems permits accountability for configuration items crucial to reinstating business processes. Resources that will support systems mitigating emergencies should also be monitored to ensure availability and expected performance during incident or event activation.

“View Part I of the Service Restoration Planning series here“