Posted by: Robert Davis
COBIT, Educational Institutions, Enterprise Governance, Entity Governance, Governance Tree, Government Agencies, ICT, IT Architecture, IT Service Delivery, IT Service Management, ITG, ITSDS, ITSM, Performance Measurement, Strategic Planning, Value Delivery
Inasmuch as the cost of maintaining effective and efficient IT and the ability of IT to create strategic advantage when appropriately developed and deployed; having a sound entity IT architecture is vital to effective and efficient not-for-profit IT service delivery. Management’s dedication to a set of principles and practices applicable to value delivery processes such as configuration and application management, are critical. Consistent with adopting IT Governance principles and practices, once there is an understanding of strategic alignment requirements, management can take the value creation approach and identify what needs to be done to make things happen as conceived.
“View Part I of the Not-for-profit Value Delivery series here”