Almost every type of not-for-profit entity today requires some level of IT enablement. Applying this generally accepted principal, the vendor community and at times IT leadership tend to overstate the value and understate the expenditures as well as difficulties in bringing effective IT to bear on achieving objectives. In truth, most entity-wide IT deployments are complicated and resource intensive — both at the outset and in terms of ongoing maintenance and support. Indeed, once IT solutions are deployed within an entity, they commonly need to run continuously, accommodate additional temporary usage, adjust to new processing requirements, and adapt to changes in the direction or nature of the environment.
“View Part I of the Not-for-profit Value Delivery series here”