IT Governance, Risk, and Compliance

Jun 3 2010   7:01PM GMT

Not-for-profit Value Delivery – Part I



Posted by: Robert Davis
Tags:
Educational Institutions
Enterprise Governance
Governance Tree
Government Agencies
ICT
IT Service Management
ITG
ITSM
Performance Measurement
Strategic Planning
Value Delivery

As with links in a metal chain hoisting precious cargo, ensuring appropriate IT tensile strength for the organizational environment is important to achieving entity objectives. Nevertheless, considering that acquiring and maintaining IT resources have costs, IT assets must produce benefits from design until retirement to justify expenditures. Unfortunately, without adequate governance, too much tends to be promised by the IT organization and contracted third party providers; while too much is assumed by the end-user community. Where the aforementioned circumstances exist, there is the potential for bilateral misunderstandings, mismanagement of resources, poor performance, and/or misalignment of results that invariably reduce IT value delivery.

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