Posted by: Robert Davis
Educational Institutions, Enterprise Governance, Entity Governance, Governance Tree, Government Agencies, ICT, IT Service Management, ITG, ITSM, Performance Measurement, Strategic Planning, Value Delivery
Entity strategic plans are derived from entity objectives. Consequently, as a foundational justification for ensuring IT governance deployment, an indifferent attitude toward IT strategic alignment with the entity’s strategic plans can have a detrimental impact on achieving the entity’s objectives. A control environment factor that can contribute to IT strategic alignment apathy is lack of awareness. Specifically, when business unit managers possess unrestricted authority to acquire their own systems, they often are infected with myopia. In other words, whether the selected technology will meet entity-wide needs is frequently overlooked since process owners commonly only consider their areas of responsibility when requesting resources. This type of managerial focus often results in configurations that do not contribute to meeting entity-wide objectives; do not enable connectivity to external access points; or cannot share services with other internal departments.