IT Governance, Risk, and Compliance

Apr 27 2009   6:25PM GMT

Measuring Delivery Value – Part IV



Posted by: Robert Davis
Tags:
Continuous Process Improvement
CPI
Information Security Governance
Information Security Infrastructure Management
Information Security Processes
Information Security Service Management
ISG
ISIM
ISSM
IT Security Infrastructure
IT Security Services
Key Performance Indicators
KPI
Performance Measurement
Safeguarding Investments

Performance measurement is a control activity. Measurement techniques are the means for effective information security performance monitoring. “Selective measurement utility is realized when a critical few indicators permit accurate and timely information for decision-making and, by extension, appropriate information assets protection.” KPIs provide the critical measuring technique for aligned objectives and goals. Adequate KPIs permit comparative analysis for assessing resource deployment and utilization success. When processes are evaluated within the pre-established context, KPIs enable rapid resource mobilization, substitution and/or elimination for organizational objectives fulfillment.

“View Part I of the Measuring Delivery Value series here

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