Posted by: Robert Davis
Continuous Process Improvement, CPI, Information Security Governance, Information Security Infrastructure Management, Information Security Processes, Information Security Service Management, ISG, ISIM, ISSM, IT Security Infrastructure, IT Security Services, Key Performance Indicators, KPI, Performance Measurement, Safeguarding Investments
Performance measurement is a control activity. Measurement techniques are the means for effective information security performance monitoring. “Selective measurement utility is realized when a critical few indicators permit accurate and timely information for decision-making and, by extension, appropriate information assets protection.” KPIs provide the critical measuring technique for aligned objectives and goals. Adequate KPIs permit comparative analysis for assessing resource deployment and utilization success. When processes are evaluated within the pre-established context, KPIs enable rapid resource mobilization, substitution and/or elimination for organizational objectives fulfillment.
“View Part I of the Measuring Delivery Value series here“