Managing the IT Configuration – Part V

Once change tests prove satisfactory functionality, most IT CIs should be moved to a secure staging area. Subsequently, a release request should be submitted to the appropriate individual for production implementation. Upon notification of a successfully released change, documentation updates should be delivered to the individual directly responsible for the CMDB. Moreover, a change review should be performed to assess change process performance and development adequacy.

Within the change management process, release management is the practice of software development, installation as well as support for software control and distribution. The primary release management objective should be to ensure that only authorized and correct versions of software are made available for operational production usage.

“View Part I of the Managing the IT Configuration series here“