Posted by: Robert Davis
Application Portfolio Management, Infrastructure Portfolio Management, IT Portfolio Management, IT Project Governance, Project Communications Management, Project Portfolio Management
To effectively report performance for a given investment, entities should utilize preconceived Systems and Infrastructure Life Cycle Management (SILCM) outcomes to enable multiple measurements so the positive impact that an investment contributes is visible. Though SILCM performance reporting can include many indicators, its value is not in the sheer number of indicators. As with other IT programs, the effective utilization of performance reporting requires identification of a critical few measurement indicators in each of the relevant measurement areas to draw the “line of sight” from the IT initiative to the processes and activities it supports (and, by extension, the user results and mission as well as business results it enables).
“View Part I of the Governance and Managing IT Projects series here“