To assist in assessing decisional acumen, most managers are under observation for situational responses impacting the entity. Therefore, information reliability is critical. During the final stage of preparation for deployment, an expert system has to be validated to ascertain reliability and scope of decisional processes. In the model validation step a knowledge engineer and/or IT assurance professional identifies errors, omissions and mistakes in the knowledge base. Furthermore, since the constructed system is designed to simulate an expert’s decision making process, it should be tested against opinions of subject matter experts. Lastly, if the system is later updated to keep the knowledge base current, model reevaluation is necessary to ensure continued decisional reliability.
“View Part I of the Compliance through Automation: Expert Systems series here“