IT Governance, Risk, and Compliance

Jul 15 2011   2:44AM GMT

Business Continuity and IT Availability – Part V



Posted by: Robert Davis
Tags:
Backup
BCM
BCP
Business Continuity
Crisis Management
Disaster Recovery
DRP
Information Security Governance
Information Security Service Management
Information Technology Service Management
ISG
ISSM
ITSM
Service Delivery
Service Disruption
Threat Management

Managerial concerns normally include: excessive business costs, forgone business opportunities, and potential revenue losses. When a business interruption occurs, restored information assets may affect operational effectiveness and efficiency. Potentially, the IT function’s costs could escalate beyond tolerable limits, while user departments experience a general productivity and/or critical resource loss disabling pursuing business opportunities as well as economical revenue generation. Specifically, errors in data back-up, storage, maintenance, retention and restoration may interfere with fulfilling organizational continuity and availability objectives. For example, many entities rely on available information to provide feedback on divisional and departmental performance. Errors in restored information could reduce management’s ability to evaluate performance and take appropriate corrective action; thus diminishing program, system and process monitoring effectiveness.

View Part I of the Business Continuity and IT Availability series here

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