Organizational resilience imposes proactive preparation for potential incidents in order to avoid suspension of critical operations and services, or if operations and services are disrupted, resuming processing as rapidly as required for those who rely on them. Typically, an IT department’s success depends upon satisfying end user processing and service requirements. Hence, IT operational resiliency should be considered an overarching organizational priority that can be resolved through disaster recovery planning efforts assisting in ensuring an entity is better prepared for crisis situations. To enable continuity in delivery of IT services in accordance with the entity’s stated objectives and goals; management should develop strategies, tactics, policies, procedures, standards and rules designed to ensure continuity of operations.
Correspondingly, other aspects of continuity planning which should also be addressed during development are the means whereby business users can be re-located and connected to standby technologies; if necessary. In addition, adequate continuity planning normally requires considering needs for: alternative voice and data communications, storing copies of important paper documents off-site as well as procedures permitting clerical processing of data until the standby service is available.
“View Part I of the An Ounce of Disaster Prevention is Worth a Pound of Disaster Remediation series here“