Posted by: Robert Davis
Availability, Backup Plan, BCP, Business Continuity Plan, Crisis, Disaster, Disaster Recovery Plan, Disruption, DRP, Emergency, Service Restoration Plan, SRP
“Attention all personnel! Attention all personnel! We are now experiencing an emergency code red condition. This requires following current crisis management procedures. Please, immediately proceed to your designated evacuation area and await further instructions…”
As we all should be aware, this type of occupational notification can occur at anytime and anyplace in the world that employees perform their assigned duties. Compounding the aforementioned scenario is the fact that some entities now rely on IT services to the extent that if key services are unavailable for a matter of hours the entity’s business can be severely affected. Substantively, this situation can manifest because it is generally impossible to fallback on manual methods, either because it is not technically feasible to substitute current procedures, or there are insufficient personnel to process the volume of work associated with a function, or employees no longer have the necessary skills to perform a key task; or a combination of these factors.