Posted by: Robert Davis
Educational Institutions, Enterprise Governance, Entity Governance, Governance Tree, Government Agencies, Information and Communication Technology, IT Service Management, Non-profit, Not-for-profit, Risk Assessment, Risk Management, Value Delivery
Generally, IT governance deployment enables ensuring the entity’s technology assets and the encoded information contained within are: available, credible, and secure. A well-managed IT governance program includes robust plans, organization, objectives, goals, monitoring, and continuous improvement. Yet, many not-for-profit entities have not directly considered IT governance as a solution for sustaining strategic alignment, value delivery, and risk management. Prescriptively, to remedy value realization, service delivery, processing efficiency and political return gaps, tailored IT governance methodologies should be applied to the administration and practice of not-for-profit ITSM — since they typically can aid in enhancing accountability, transparency and public engagement (customer service).