Posted by: Robert Davis
COBIT, E-Governance, Enterprise Governance, Entity Governance, Governance Tree, Government Agencies, ICT, Information Systems Audit and Control Association, ISACA, ITG, ITGI, ITSM, Non-profit, Not-for-profit, Service Delivery, Value Delivery
Through misinterpretation of framework applicability, there is a widespread belief that effective IT governance can only be deployed within for-profit entities. Furthermore, when discussing not-for-profit institutions, IT governance is often used interchangeably with terms with narrower meanings; such as e-government, Information and Communication Technology (ICT), systems governance, and even digitized enterprise — that generally do not meet the necessity for a holistic managerial approach. Nonetheless, several governance frameworks and internationally recognized standards such as Control Objectives for Information and related Technology (COBIT), IT Infrastructure Library (ITIL), Val-IT and ISO 20000 have methodologies for assisting in the implementation of IT Service Management (ITSM) — an IT governance sub-layer enabling effective processes — that can create a value delivery system for most not-for-profit entities.