The musings of an IT Consultant:

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August 24, 2008  4:51 PM

How to configure your BlackBerry to delete messages on the BlackBerry device and in your Outlook Inbox in a BES environment



Posted by: Raj Perumal
BES, BES environment, BlackBerry, Blackberry Enterprise Server, Email Reconciliation settings, Mailbox and Handheld, Mailbox Wins, Message reconciliation, outlook inbox, synchronize deletions, wireless reconcile, wireless reconciliation settings

One of the simplest configuration checks you should do when having BlackBerry synchronization issues with deletions in a BES environment is to check your reconciliation settings. First go into the Messages section of your BlackBerry. Then click on the BlackBerry button to access the menu for...

August 24, 2008  4:19 PM

Shift deleting of message in your inbox not deleting on your BlackBerry?



Posted by: Raj Perumal
BES, BES synchronization, BlackBerry, BlackBerry Doc ID KB14142, Blackberry Enterprise Server, BlackBerry synchronization, hard delete, hard delete reconciliation, hard deletions, outlook inbox, shift deleting, synchronize deleted emails

Another common BlackBerry question I get is regarding deletion of messages. I could probably write a whole novel about all the different issues you can run into with BlackBerry synchronization but I'll spare you the pain and just mention a few things. :) When people hold the shift key down and...


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