August 31, 2011 7:20 PM
Posted by: Raj Perumal
connectwise,
Kaseya,
LabTechHi folks! So as you know I am a big proponent of ConnectWise and Kaseya for both time tracking and remote monitoring and management respectively in the services industry.
Well ConnectWise this year has joined forces with LabTech to provide an alternative RMM solution. I figure this was bound to...
February 28, 2011 10:58 PM
Posted by: Raj Perumal
Kaseya,
Managed Services,
monitoring,
MSP,
remote controlHi folks! So for those of you that took my advice and started using Kaseya, good for you! The Kaseya conference is coming soon!
For those of you that haven't, give Kaseya a spin and see how you like it, it's a great product! The Kaseya conference is a great opportunity to look at all things...
December 31, 2010 9:57 PM
Posted by: Raj Perumal
BrightGauge,
connectwise,
Kaseya,
MSPHi folks! So there is a new product in the MSP market that is coming soon called BrightGauge by BrightGauge Software.
What is it? Apparently it's software that integrates with both Kaseya and ConnectWise and allows you to put your client communications/alerts/tickets under one pane of glass from...
November 30, 2010 6:30 PM
Posted by: Raj Perumal
cloud,
IT Center,
KaseyaHi folks! So speaking of Kaseya and the cloud in my last few blogs, what makes more sense then putting Kaseya in the cloud!
The good folks at Kaseya have an offering called Kaseya IT Center which allows you to use Kaseya in their cloud and provide those services to your clients without having to...
November 30, 2010 6:24 PM
Posted by: Raj Perumal
Kaseya,
Managed Services,
Product,
Roadmap,
TechnicalHi folks! As you know, I'm a big proponent of managed services and recommend using some sort of managed software product to manage your clients efficiently. Kaseya happens to be one of my favourite products in this regard.
Well Kaseya has just recently come out with a product roadmap update for...
August 31, 2010 9:30 PM
Posted by: Raj Perumal
Kaseya,
Kaseya backup,
online backupHi folks! So online backup is all the rage these days. Customers don't want to be worried about changing tapes or taking USB hard drives off site. What are the alternatives?
Well providing an online backup service for your clients is a great idea. Now with all the hype with the cloud, an online...
March 31, 2010 10:13 PM
Posted by: Raj Perumal
Kaseya,
Managed Services,
monitoring,
slow serverHi folks, here's an interesting problem I ran into. I recently had some complaints about something causing some slow server issues. Having never seen this before I decided to investigate further.
After investigating I found that there were a bunch of snmpget.exe requests running on the server...
March 14, 2009 4:58 PM
Posted by: Raj Perumal
conference,
Epic,
Kaseya,
Kaseya Connect 2008,
Kaseya Connect 2009,
Las Vegas,
Managed Services,
MSP,
Raj Perumal,
The musings of an IT ConsultantWell as I have mentioned before, I love the product Kaseya. It is a great solution for providing Managed Services to your customers. With Kaseya you can monitor and control small to large amounts of workstations and servers as well as create an alerts dashboard to notify you about impending alerts...
July 25, 2008 2:30 PM
Posted by: Raj Perumal
Consulting,
Kaseya,
Level Platforms,
Managed Services,
Managed Services Platforms,
monitoring,
MSP,
MSPs,
N-Able,
SNMP monitoringOne of the key parts of any Managed Services offering is the ability to provide adequate monitoring to your clients. There are many pieces of software out there that claim they can do othe job of providing full monitoring for a Managed Services environment. These products are typically called...
