The musings of an IT Consultant:

IT ticket management


December 1, 2009  12:00 AM

Ticket management in the IT consulting world

Posted by: Raj Perumal
connectwise, ConnectWise PSA, IT Consulting, IT ticket management, Managed Services

Hi folks! So you start out in IT in your fancy new consulting business and you wonder what you should use for ticket management? Well I've used a myriad of products, as there sure are a ton of them out there. Most I find are oriented to the Help Desk portion of the IT industry. However the...


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