grayed out

Option for showing contacts in Address Book grayed out

Here’s a quick little tip for you Outlook users. In a new Outlook profile you might want to be able to use your Contacts folder in your address book.

The obvious way to do this is to go to the properties of the Contacts folder and then check off the Show contacts in address book box. This usually fixes the issue.

However once in a while users will run into a problem where the option is grayed out. This happens if there is no Outlook address book in existence in the profile. To fix this issue, add a new address book to the profile and then try it again. This time you will notice that the option is no longer grayed out.

-RP