The musings of an IT Consultant:

BES


September 29, 2008  6:09 AM

BlackBerry Javelin? I want one!



Posted by: Raj Perumal
8900, BES, BlackBerry Javelin, Bold, RIM

So you may have heard about the pending new BlackBerry called the Javelin from Rim. I want one! A BlackBerry with the keyboard of my Curve but with a higher resolution than the Bold? I'm all over that!  Unfortunately I hear it won't support 3G but that's the rumor for now. Apparently it will...

September 12, 2008  2:14 PM

How to enable address lookups for individual companies in Hosted BES environments



Posted by: Raj Perumal
BES, BlackBerry, global address list, hosted BES, HostedServer, multiple global address lists, registry, restrict lookups to one global address list

Sometimes when you are hosting a BES server in an environment where you are hosting multiple domain names on a single BES server you need the ability to separate global address list lookups. You wouldn't want people in one organization looking up contacts from another organization. There is a...


September 8, 2008  3:44 PM

Assigning the proper permissions for besadmin on BlackBerry Enterprise Server



Posted by: Raj Perumal
Assigning permissions for the BlackBerry Enterprise Ser, BES, BES administrator, BES permissions information store, BES service account, besadmin, Blackberry Enterprise Server, BlackBerry Enterprise Server service account, Doc ID KB02276, Exchange 2000, Exchange 2003, Exchange 2007, information store, permissions, receive as, send as, service account

Sometimes the problems administrators run into with BES are simply due to improper permissions. The besadmin account (the BlackBerry administrator account) requires certain permissions to do it's job correctly. More often than not we find out that someone has been mucking around with the...


August 24, 2008  4:51 PM

How to configure your BlackBerry to delete messages on the BlackBerry device and in your Outlook Inbox in a BES environment



Posted by: Raj Perumal
BES, BES environment, BlackBerry, Blackberry Enterprise Server, Email Reconciliation settings, Mailbox and Handheld, Mailbox Wins, Message reconciliation, outlook inbox, synchronize deletions, wireless reconcile, wireless reconciliation settings

One of the simplest configuration checks you should do when having BlackBerry synchronization issues with deletions in a BES environment is to check your reconciliation settings. First go into the Messages section of your BlackBerry. Then click on the BlackBerry button to access the menu for...


August 24, 2008  4:37 PM

Deleted messages on BlackBerry are not showing up as deleted in Outlook Inbox and read messages are not showing up as read.



Posted by: Raj Perumal
BES, BES synchronization, Blackberry Enterprise Server, BlackBerry reconciliation, BlackBerry synchronization, CDO versions, cdo.dll, deleted messages not deleting from inbox, deleted messages not synchronizing, deletions not synchronizing, dll version mismatch, MAPI32 versions, mapi32.dll, read messages not synchronizing, register dll, regsvr32

Another common BlackBerry synchronization issue is also when you delete messages on the BlackBerry and the message does not get deleted from your Outlook inbox even if you click on "Reconcile Now" from the BlackBerry menu. Also another common effect is that when you read a message it doesn’t show...


August 24, 2008  4:19 PM

Shift deleting of message in your inbox not deleting on your BlackBerry?



Posted by: Raj Perumal
BES, BES synchronization, BlackBerry, BlackBerry Doc ID KB14142, Blackberry Enterprise Server, BlackBerry synchronization, hard delete, hard delete reconciliation, hard deletions, outlook inbox, shift deleting, synchronize deleted emails

Another common BlackBerry question I get is regarding deletion of messages. I could probably write a whole novel about all the different issues you can run into with BlackBerry synchronization but I'll spare you the pain and just mention a few things. :) When people hold the shift key down and...


July 2, 2008  3:09 PM

Installing BES in a Virtual Environment



Posted by: Raj Perumal
BES, BlackBerry, Blackberry Enterprise Server, ESX Server, IT consultant, virtual machines, Virtualization, VMWare, VMware ESX

Hi folks, today I'd like to talk about BES installations. I find that BES is one of those server installations that lends itself well to virtualization. You see I like to run BES on it's own server so if you need to reboot it or perform any maintenance, it won't affect other services.

Of...


June 19, 2008  10:21 PM

BES and Synchronizing folders other than your inbox and sent items on your Blackberry



Posted by: Raj Perumal
BES, BlackBerry, IT consultant, Mobile synchronization

Now this seems like a simple enough thing to do, but I get this question asked of me numerous times during BES implementations. How do you tell your BlackBerry to synchronize other folders than your inbox or sent items? The reason the question is asked so much is because the setting is buried in...


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