Hi folks, unless you have been living under a rock, you have heard about the outage at RIM. For those of you in the IT support business, you had a few harrowing days where customers were ticked off because of the RIM situation.
It’s outages like this that are going to cause customers to go in droves over to Android, or iPhone and RIM really needs to give it’s head a shake.
Now there is a Canadian lawsuit which has been filed against RIM for the outage. This does not bode will for the company.
You can read more about it here.