The musings of an IT Consultant

Aug 31 2010   9:46PM GMT

Pet peeve about printers!



Posted by: Raj Perumal
Tags:
pet peeve
printers
windows 7 support

Hi folks! I wanted to share a bad experience I had with a printer and Windows 7!

You see I have this printer that prints, scans, copies, and faxes. It’s a great printer and has always done what i need. Then Windows 7 came out, and I resisted upgrading as Vista was working fine on this machine.

Eventually I needed to do a re-install for other reasons and I upgraded to Windows 7. Everything on the machine works great and the system actually seems much faster. However the printer will only print in Windows 7 and the scanning functionality no longer works.

After some quick investigation I found that there is only a printer driver for the printer compatible with Windows 7 but for the scanner it will not work.

Now what is the point of that? I basically have to buy a new printer now because there is no scanner driver support. Talk about useless! This kind of thing really ticks me off. I think if you’re gonna provide driver support, don’t do it halfway!

-RP

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  • Beafer
    All device manufacturers do that crap. email the oem and ask them if they are going to update the drivers to support windows 7. Dont be surprise if they try to up-sell you either.
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