Now this seems like a simple enough thing to do, but I get this question asked of me numerous times during BES implementations. How do you tell your BlackBerry to synchronize other folders than your inbox or sent items? The reason the question is asked so much is because the setting is buried in the myriad of options available to you on a BlackBerry device.
Here’s how you do it:
-Select the messages icon on your BlackBerry, and then click on the BlackBerry button and select options.
-Then select Email settings
-Then click on the BlackBerry button and select Folder Redirection
-Expand and select the folders you want to synchronize
-Click on the BlackBerry button again and click Save