October 14, 2010 9:18 AM
Posted by: David Croslin
disruption,
disruptive,
innovate,
innovation,
inventionMany companies feel that as long as they continue to deliver new features, their customers will remain loyal, even as prices rise. But at some point, customers seem to ignore new features and loyalty, and their willingness to pay goes out the window. This article discusses how ownership of...
October 4, 2010 4:14 PM
Posted by: David Croslin
disrupt,
disruption,
innovate,
innovation,
inventionI believe that business relationships follow hard-and-fast rules. If your revenue stream is disappearing, it's possible that your customers are breaking the rules. But it's far more likely that you're doing the damage yourself, probably by "innovating" in a way that turns off your...
September 29, 2010 11:13 AM
Posted by: David Croslin
disrupt,
disruption,
innovate,
innovation,
invention
Inventions are cool, but that doesn’t mean they make money. Innovations, on the other hand, create revenues or reduce expenses. Innovations make money.
From a corporate viewpoint, innovations are either external or...