The Real (and Virtual) Adventures of Nathan the IT Guy

Oct 12 2010   1:49PM GMT

HP Lights-Out Online Configuration Utility for Windows

Nathan Simon Nathan Simon Profile: Nathan Simon

I ran into this issue over the weekend… ILO3 failed to launch when I was logged in with a user other than the “Administrator”

I installed the iLO 3 configuration utility with a driver pack from HP onto my Windows 2008 R2 64-bit server.

After doing so, I can’t run the utility; after startup, it gives an “Unhandled exception” error saying “Acces to the path ‘C:\program files\HP\hpconfg\xmlOutput7_6_2010_8_31_45_AM599.txt’ is denied”.

One would think its a major error, and re-installation of the package does not work.

Turns out it is a permissions issue and can be resolved by right clicking on the shortcut of the HP Lights-Out Configuration Utility, properties, then the Compatibility tab, then clicking the  “Change setting for all users” button, finally clicking “Run this program as an Administrator”.  The Lights-Out Online Configuration Utility should now work!

-NS

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