If you work for a company that uses Exchange and Lync presence you may want to forward busy and unanswered calls to you work phone. So how do you accomplish this? Follow the steps below.
- Click on phone icon
- Click the options button (usually the button on the bottom left or 3 dot menu button)
- Click on “Call settings”
- Click on “Additional Settings”
- Click on “Call Forwarding”
- Change “Forward when Busy” and “Forward when unanswered” to your work number.
Now all missed calls and voicemails will ring your work phone and show up in Exchange! This will work for most Samsung phones, and may be slightly different on other Android variants, but the steps above should get you at least to the call settings, I am sure you can figure it out from there 🙂 Now if you cannot enable these features or get an error make sure to call you phone service provider.