Information Technology Management with a Purpose:

vendor management

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November 12, 2012  7:40 AM

Managing target-chasing sales personnel



Posted by: S R Balasubramanian
CIO and workload, CIO challenges, CIO priorities, vendor management, vendor relations

We talk of pesky calls and the ways to exercise control over them. But there is another type of unwarranted call the CIOs often face: the unsolicited contact by overzealous target-driven salesmen. It is not uncommon to receive phone calls from salesmen either through the operator in the office or...

March 5, 2012  5:34 AM

Honoring appointments



Posted by: S R Balasubramanian
appointments, personal integrity, time management, timeliness, vendor management, vendor meetings

We meet vendors, consultants, service providers, media persons, or others, as a part of our work we do. Apart from the visitors who drop in impromptu just to say a 'hello', others do ask for an appointment. The purpose is clear; they want to ensure that we are available and to assure us that they...


February 6, 2012  3:44 AM

When your vendor sneaks in from the top



Posted by: S R Balasubramanian
project approval process, relationship with management, top management, vendor deception, vendor management

In my last article I had written about vendors who sometimes bypass the CIOs to connect with the CEOs or business managers to solicit business. It was wonderful to...


January 30, 2012  8:18 AM

When vendors bypass CIOs



Posted by: S R Balasubramanian
CIO challenges, CIO role, CIO skills, vendor management, vendor negotiation, vendor tactics

This situation is not uncommon. CIOs deal with a host of vendors and take pride in their vendor management skills. While they successfully manage vendors that they...


October 11, 2011  12:15 AM

Cloud implementation challenges facing enterprises today



Posted by: S R Balasubramanian
cloud, Cloud computing, vendor management

With so much having been said about cloud computing and the great promise that it holds, it is but natural that companies examine it for feasibility...


February 7, 2011  9:49 AM

Executing the IT plan



Posted by: S R Balasubramanian
budgeting, IT planning, project management, vendor management

IT plans and budgets often look progressive and impressive. The bigger the organization, the larger would be the budget and speaks of the power that the CIO...


December 14, 2010  6:39 AM

Leveraging partnerships with technology vendors



Posted by: S R Balasubramanian
CIO toolkit, IT leadership, outsourcing, partnerships, vendor management, vendor relationships

I recently attended a seminar, the topic of discussion being ‘Managed Support Services’. There have been too many seminars of late, and this was one of them. Organized by a technology media company and sponsored by a leading vendor, the seminar had the hapless CIOs come over and attend. I guess...


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