Information Technology Management with a Purpose:

user satisfaction


May 14, 2012  5:54 AM

The insatiable demand for reports

Posted by: S R Balasubramanian
legacy practices, MIS reports, user demands, user expectations, user satisfaction

The one user demand that has never ebbed has been the need for more reports. In every organization that I have been in, this phenomenon has raised its head and claimed attention. Users always demand reports either as a specific need or on a perception that they have not got enough out of the...


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